OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

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INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Will I receive the same product that I see in the picture?

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    Where can I view my sales receipt?

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    How can I return an item?

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    Will you restock items indicated as “out of stock?”

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    Where can I ship my order?

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    Wait. What is WordPress?

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    How long do I get support?

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    Order/Delivery

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    Bagaimana saya melihat detail order produk yang dipesan?

    Category: Order/Delivery
    1. Masuk ke akun kamu.

    2. Buka menu Orders.

    3. Temukan pesanan yang ingin dilihat (biasanya teratas adalah yang terbaru).

    4. Klik ID Order / Nomor Pesanan.

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    Bagaimana saya membeli produk Lavid?

    Category: Order/Delivery
    1. Pilih produk di menu Skincare.

    2. Buka halaman produk, pilih varian (jika ada), lalu masukkan Keranjang.

    3. Masuk ke Keranjang dan cek kembali detail pesanan.

    4. Klik Checkout, lalu data pengiriman.

    5. Pilih metode pembayaran.

    6. Bayar & konfirmasi. Kamu akan menerima email konfirmasi pesanan.

    7. Setelah dikirim, lacak detail pesanan dari menu Orders → pilih ID Order untuk melihat detail order.

    Pengaturan Akun

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    Bagaimana saya mengubah akun profil?

    Category: Pengaturan Akun
    1. Login ke akun kamu.

    2. Buka My Account → Account details.

    3. Edit data yang diperlukan.

    4. Klik Save changes.